Corporate Responsibility Reports
How we meet the standard we set.
Key is committed to addressing the corporate responsibility topics that are most relevant to our business and our stakeholders, including climate stewardship; financial inclusion; data privacy and security; and inclusion and belonging.
2024 Corporate Responsibility Report
Key’s annual Corporate Responsibility Report includes measurements associated with the sustainability and societal impact of our work and our investments. Our Corporate Responsibility Report is a companion piece to our annual report to shareholders — it provides our stakeholders with an update on the company’s priorities and progress as both a responsible bank and citizen.
We're proud of our 200-year legacy of service to every stakeholder we serve and have a strong, positive outlook for our collective future.
The data reported in the 2024 Corporate Responsibility Report covers the period between January 1 and December 31, 2024. In instances where programs or initiatives were enhanced or introduced in the first quarter of 2025, the narrative description reflects those changes. In this document, Key reports on the corporate responsibility progress of KeyCorp, including KeyCorp’s subsidiary bank, KeyBank National Association.
Corporate Responsibility Report Sections
At the links below, you'll find information on key sections of the Corporate Responsibility Report.
A message from Christopher Gorman
Chairman and Chief Executive Officer
KeyCorp at a Glance
Our purpose is to help our clients, our colleagues, and our communities thrive.
Corporate Responsibility 2024 Highlights
As a responsible bank and citizen, we continually endeavor to create shared value with every stakeholder we serve.
Corporate Responsibility at Key
Corporate Responsibility is embedded into the fabric of our organization.
Responsible Business
At Key, we are committed to meeting high standards of corporate governance, ethical behavior, and business conduct.
Thriving Clients
Key offers a diverse range of products and services designed to strengthen the financial wellness of our clients.
Thriving Colleagues
Our employees’ success directly impacts the success of the clients and communities we serve.
Thriving Communities
Key participates in the economic expansion, revitalization, and resurgence of the communities we proudly serve.
Thriving Planet
We support sustainability through green buildings, energy efficiency, high-efficiency vehicles, and renewable energy.