KeyBank and Digital Wallets

Fast, secure, and convenient online and mobile purchasing.

Adding your KeyBank credit and debit cards to the digital wallet on your mobile device allows you to pay from your Key accounts both in-store and online.

How to add KeyBank accounts to your digital wallet

Wallet setup step 1 vector image

Step 1. 

Open wallet app

Open the digital wallet app on your Apple, Google, or Samsung device.

Wallet Setup Step 2 vector image

Step 2. 

Add card

Go to the “Add to Wallet” section of the app and select the card type you wish to add.

Wallet setup step 3 vector image

Step 3.

Enter card details

Provide your card information by taking a picture of the card or entering card details.

Step 4.

Complete set-up

Follow the prompts to complete your set-up.

Where to use your digital wallet

hand holding cell hone over payment processor

In-store

Use your mobile device at the check-out counter wherever you see the contactless payment symbol Contactless Payment Symbol .

hand on top of laptop keyboard

Online and in apps

Look for your wallet app's logo in online checkouts and pay the easy way.

Digital wallet + KeyBank relationship benefits

Purchases made with your Key debit card via digital wallet count as qualifying transactions to help unlock relationship benefits — including discounts, better rates, and more cash back on other eligible accounts.

Find your digital wallet and get started

Frequently Asked Questions

The digital wallet on your mobile device allows you to pay from your bank accounts quickly and securely both in-store and online

A mobile wallet is a type of digital wallet. Both digital and mobile wallets are used to make purchases with securely stored credit and debit card information in the wallet app on your mobile device. In-store purchasing may also be referred to as making a mobile payment.

You can use a digital wallet for in-store, online, and in-app purchases.

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The Click to Pay icon is a trademark owned by and used with permission of EMVCo, LLC.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Apple Pay, TouchID and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Android, Google Pay, and the Google Logo are trademarks of Google LLC.

KeyBank Member FDIC

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now

Find a Branch or ATM

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now